Terms & Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Your use of The Rabbit Hole Children’s Bookstore website www.therabbitholechildrensbookstore.com (hereinafter referred to as “The Rabbit Hole Children’s Bookstore”) and services and tools are governed by the following terms and conditions as applicable to The Rabbit Hole Children’s Bookstore. If you transact on The Rabbit Hole Children’s Bookstore, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the website you shall be contracting with The Rabbit Hole Children’s Bookstore, a registered partnership firm with registered office at #2242, 23rd Cross, KR Road, BSK II Stage, Bengaluru – 560070, Karnataka, India and these terms and conditions constitute your binding obligations.
For the purpose of these terms of use, wherever the context so requires ‘You’ shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems of the The Rabbit Hole Children’s Bookstore.
When you use any of the services provided by The Rabbit Hole Children’s Bookstore, including but not limited to, (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. The Rabbit Hole Children’s Bookstore reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, The Rabbit Hole Children’s Bookstore grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.
Use of the The Rabbit Hole Children’s Bookstore Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use The Rabbit Hole Children’s Bookstore Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of The Rabbit Hole Children’s Bookstore and shall not transact or use The Rabbit Hole Children’s Bookstore website. As a minor if you wish to use or transact on The Rabbit Hole Children’s Bookstore, such use or transaction may be made by your legal guardian or parents who have registered as users of The Rabbit Hole Children’s Bookstore. The Rabbit Hole Children’s Bookstore reserves the right to terminate your membership and refuse to provide you with access to The Rabbit Hole Children’s Bookstore if it is brought to The Rabbit Hole Children’s Bookstore’s notice or if it is discovered that you are under the age of 18 years.
If you use The Rabbit Hole Children’s Bookstore, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or The Rabbit Hole Children’s Bookstore has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, The Rabbit Hole Children’s Bookstore has the right to indefinitely suspend or terminate or block access of your membership with The Rabbit Hole Children’s Bookstore and refuse to provide you with access to the Website.
When You use the Website or send emails or other data, information or communication to The Rabbit Hole Children’s Bookstore, You agree and understand that You are communicating with The Rabbit Hole Children’s Bookstore through electronic records and You consent to receive communications via electronic records from The Rabbit Hole Children’s Bookstore periodically and as and when required. The Rabbit Hole Children’s Bookstore may communicate with You by email or by such other mode of communication, electronic or otherwise.
Membership on The Rabbit Hole Children’s Bookstore website (www.therabbitholebookstore.com) is free. However The Rabbit Hole Children’s Bookstore reserves the right to charge a fee and change its policies from time to time. In particular, The Rabbit Hole Children’s Bookstore may at its sole discretion introduce new services and modify some or all of the existing services offered on The Rabbit Hole Children’s Bookstore. In such an event The Rabbit Hole Children’s Bookstore reserves, without notice to You, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee and related policies shall automatically become effective immediately once implemented on The Rabbit Hole Children’s Bookstore. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to The Rabbit Hole Children’s Bookstore.
You agree, undertake and confirm that your use of The Rabbit Hole Children’s Bookstore shall be strictly governed by the following binding principles:
You shall not host, display, upload, modify, publish, transmit, update or share any information:
- that belongs to another person and to which You does not have any right to.
- is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
- is misleading in any way.
- is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
- harasses or advocates harassment of another person;
- involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”;
- promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
- infringes upon or violates any third party’s rights [(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity];
- promotes an illegal or unauthorized copy of another person’s copyrighted work (see “Copyright complaint” below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
- contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
- provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
- provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
- contains video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian).
- tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the Sites or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Sites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
- engages in commercial activities and/or sales without The Rabbit Hole Children’s Bookstore’s prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” items related to the Sites. Throughout this Terms of Use, The Rabbit Hole Children’s Bookstore “prior written consent” means a communication coming from The Rabbit Hole Children’s Bookstore Legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization;
- solicits gambling or engages in any gambling activity which The Rabbit Hole Children’s Bookstore, in its sole discretion, believes is or could be construed as being illegal;
- interferes with another user’s use and enjoyment of the The Rabbit Hole Children’s Bookstore Website or any other individual’s user and enjoyment of similar services;
- refers to any website or URL that, in the sole discretion of The Rabbit Hole Children’s Bookstore, contains material that is inappropriate for the The Rabbit Hole Children’s Bookstore Website or any other Website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
- harm minors in any way;
- infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
- violates any law for the time being in force;
- deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
- impersonates another person;
- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
- threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
- that shall not be false, inaccurate or misleading;
- that shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
- shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;
You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. The Rabbit Hole Children’s Bookstore reserves the right to bar any such activity.
You shall not attempt to gain unauthorized access to any portion or feature of The Rabbit Hole Children’s Bookstore website, or any other systems or networks connected to The Rabbit Hole Children’s Bookstore Website or to any The Rabbit Hole Children’s Bookstore’s server, computer, network, or to any of the services offered on or through The Rabbit Hole Children’s Bookstore Website, by hacking, password “mining” or any other illegitimate means.
You shall not probe, scan or test the vulnerability of The Rabbit Hole Children’s Bookstore website or any network connected to The Rabbit Hole Children’s Bookstore website nor breach the security or authentication measures on The Rabbit Hole Children’s Bookstore website or any network connected to The Rabbit Hole Children’s Bookstore Website. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to The Rabbit Hole Children’s Bookstore Website, or any other customer of The Rabbit Hole Children’s Bookstore, including any The Rabbit Hole Children’s Bookstore account not owned by you, to its source, or exploit The Rabbit Hole Children’s Bookstore Website or any service or information made available or offered by or through The Rabbit Hole Children’s Bookstore Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by The Rabbit Hole Children’s Bookstore Website.
You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of The Rabbit Hole Children’s Bookstore Website or The Rabbit Hole Children’s Bookstore’s systems or networks, or any systems or networks connected to The Rabbit Hole Children’s Bookstore.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to The Rabbit Hole Children’s Bookstore on or through the Website or any service offered on or through the Website. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
You may not use the Website or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of The Rabbit Hole Children’s Bookstore or others.
Solely to enable The Rabbit Hole Children’s Bookstore to use the information you supply us with, so that we are not violating any rights you might have in Your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in Your Information, in any media now known or not currently known, with respect to Your Information. The Rabbit Hole Children’s Bookstore will only use Your Information in accordance with the terms of use and The Rabbit Hole Children’s Bookstore’s Privacy Policy.
From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other Users in any manner.
You shall not engage in advertising to, or solicitation of, other users of The Rabbit Hole Children’s Bookstore to buy or sell any products or services, including, but not limited to, products or services related being displayed on The Rabbit Hole Children’s Bookstore or related to The Rabbit Hole Children’s Bookstore. You may not transmit any chain letters or unsolicited commercial or junk email to other users via The Rabbit Hole Children’s Bookstore. It shall be a violation of these Terms of Use to use any information obtained from The Rabbit Hole Children’s Bookstore in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of The Rabbit Hole Children’s Bookstore without The Rabbit Hole Children’s Bookstore’s prior explicit consent. In order to protect our users from such advertising or solicitation, The Rabbit Hole Children’s Bookstore reserves the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which The Rabbit Hole Children’s Bookstore deems appropriate in its sole discretion.12. You understand that The Rabbit Hole Children’s Bookstore has the right at all times to disclose any information (including the identity of the persons providing information or materials on The Rabbit Hole Children’s Bookstore Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
The Rabbit Hole Children’s Bookstore reserves the right, but has no obligation, to monitor the materials posted on The Rabbit Hole Children’s Bookstore website. The Rabbit Hole Children’s Bookstore shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of The Rabbit Hole Children’s Bookstore, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE RABBIT HOLE CHILDREN’S BOOKSTORE WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect the views of The Rabbit Hole Children’s Bookstore. In no event shall The Rabbit Hole Children’s Bookstore assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on The Rabbit Hole Children’s Bookstore. You hereby represent and warrant that you have all necessary rights in and to all Content you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortuous, or otherwise unlawful information.
Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through The Rabbit Hole Children’s Bookstore, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. The Rabbit Hole Children’s Bookstore shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on The Rabbit Hole Children’s Bookstore.
It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on The Rabbit Hole Children’s Bookstore and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of The Rabbit Hole Children’s Bookstore, and that the recipient may use such information to harass or injure you. The Rabbit Hole Children’s Bookstore does not approve of such unauthorized uses but by using The Rabbit Hole Children’s Bookstore.
Website you acknowledge and agree that The Rabbit Hole Children’s Bookstore is not responsible for the use of any personal information that you publicly disclose or share with others on The Rabbit Hole Children’s Bookstore. Please carefully select the type of information that you publicly disclose or share with others on The Rabbit Hole Children’s Bookstore.
The Rabbit Hole Children’s Bookstore shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on The Rabbit Hole Children’s Bookstore is owned, controlled or licensed by or to The Rabbit Hole Children’s Bookstore, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Except as expressly provided in these Terms of Use, no part of The Rabbit Hole Children’s Bookstore website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without The Rabbit Hole Children’s Bookstore’s express prior written consent.
You may use information on The Rabbit Hole Children’s Bookstore products and services purposely made available by The Rabbit Hole Children’s Bookstore for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.
You shall be responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Sites (collectively, “Content”). Such Content will become the property of The Rabbit Hole Children’s Bookstore and you grant The Rabbit Hole Children’s Bookstore the worldwide, perpetual and transferable rights in such Content. The Rabbit Hole Children’s Bookstore shall be entitled to, consistent with our Privacy Policy, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include Content you provide. You agree that any Content you post may be used by http://www.therabbitholebookstore.com, consistent with our Privacy Policy and Rules of Conduct on Site as mentioned herein, and you are not entitled to any payment or other compensation for such use.
The Rabbit Hole Children’s Bookstore does not take responsibility or liability for the actions, products, content and services on The Rabbit Hole Children’s Bookstore website, which are linked to Affiliates and / or third party websites using The Rabbit Hole Children’s Bookstore APIs or otherwise. In addition, The Rabbit Hole Children’s Bookstore may provide links to the third party websites of affiliated companies and certain other businesses for which, The Rabbit Hole Children’s Bookstore assumes no responsibility for examining or evaluating the products and services offered by them, and The Rabbit Hole Children’s Bookstore does not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). The Rabbit Hole Children’s Bookstore does not in any way endorse any third party website(s) or content thereof
The Rabbit Hole Children’s Bookstore welcomes links to this site. You may establish a hypertext link to The Rabbit Hole Children’s Bookstore website, provided that the link does not state or imply any sponsorship or endorsement of your site by The Rabbit Hole Children’s Bookstore. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on The Rabbit Hole Children’s Bookstore, including any logos or characters, without the express written consent of The Rabbit Hole Children’s Bookstore and the owner of the mark or materials. You must not frame or otherwise incorporate into another third party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on The Rabbit Hole Children’s Bookstore website without The Rabbit Hole Children’s Bookstore’s prior written consent.
We view protection of Your privacy as a very important principle. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under. If you object to your Information being transferred or used in this way, please do not use The Rabbit Hole Children’s Bookstore Website
You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by you in the Order.
You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.
This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on The Rabbit Hole Children’s Bookstore on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, The Rabbit Hole Children’s Bookstore does not warrant that:
This website will be constantly available, or available at all; or
The information on this website is complete, true, accurate or non-misleading.
The Rabbit Hole Children’s Bookstore will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, The Rabbit Hole Children’s Bookstore website.
The Rabbit Hole Children’s Bookstore does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through The Rabbit Hole Children’s Bookstore website; their servers; or electronic communication sent from The Rabbit Hole Children’s Bookstore are free of viruses or other harmful components.
Nothing on The Rabbit Hole Children’s Bookstore constitutes, or is meant to constitute, advice of any kind.
All the products sold on The Rabbit Hole Children’s Bookstore are governed by different state laws and if The Rabbit Hole Children’s Bookstore is unable to deliver such products due to implications of different state laws, The Rabbit Hole Children’s Bookstore will return or will give credit for the amount received by The Rabbit Hole Children’s Bookstore from the sale of such product, that could not be delivered to you.
You will be required to enter a valid phone number while placing an order on The Rabbit Hole Children’s Bookstore. By registering your phone number with us, you consent to be contacted by The Rabbit Hole Children’s Bookstore via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. The Rabbit Hole Children’s Bookstore will not use your personal information to initiate any promotional phone calls or SMS’.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:
- lack of authorization for any transaction/s,
- or exceeding the pre-set limit mutually agreed by you and between your “Bank/s”,
- or any payment issues arising out of the transaction,
- cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.
- or decline of transaction for any other reason/s.
All payments made against the purchases/services on www.therabbitholebookstore.com by you shall be compulsorily in Indian Rupees acceptable by the Union of India. The Rabbit Hole Children’s Bookstore does not accept any other form of currency with respect to the purchases.
Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.
Without limiting other remedies, The Rabbit Hole Children’s Bookstore may limit your activity, immediately remove your information, warn other Users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the The Rabbit Hole Children’s Bookstore website in the event, but not limited to:
If you breach the Terms of Use or Privacy Policy or other rules and policies, if any;
If The Rabbit Hole Children’s Bookstore is unable to verify or authenticate any information you provide; or
If it is believed that your actions may cause legal liability for you, other Users or The Rabbit Hole Children’s Bookstore. The Rabbit Hole Children’s Bookstore may at any time at its sole discretion reinstate suspended Users. A User that has been suspended or blocked may not register or attempt to register with The Rabbit Hole Children’s Bookstore or use The Rabbit Hole Children’s Bookstore Website in any manner whatsoever until such time that such User is reinstated by The Rabbit Hole Children’s Bookstore.
Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other ruler and policies, The Rabbit Hole Children’s Bookstore reserves the right to recover any amounts due and owing by you to The Rabbit Hole Children’s Bookstore and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
You shall indemnify and hold harmless The Rabbit Hole Children’s Bookstore its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party.
This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bengaluru.
Unless otherwise specified, the material on The Rabbit Hole Children’s Bookstore is presented solely for the purpose of sale in India. The Rabbit Hole Children’s Bookstore makes no representation that materials in The Rabbit Hole Children’s Bookstore are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and The Rabbit Hole Children’s Bookstore is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
This site is controlled and operated by The Rabbit Hole Children’s Bookstore. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on The Rabbit Hole Children’s Bookstore web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
We at The Rabbit Hole Children’s Bookstore respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at This email address is being protected from spambots. You need JavaScript enabled to view it..
All items purchased from The Rabbit Hole Children’s Bookstore are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
www.therabbitholebookstore.com tries to be as accurate as possible. However, www.therabbitholebookstore.com does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by The Rabbit Hole Children’s Bookstore itself is not as described, your sole remedy is to return it in unused condition.
If The Rabbit Hole Children’s Bookstore comes across any difference in pricing resulting from typographic errors with pricing or product information, www.therabbitholebookstore.com shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order.
The Rabbit Hole Children’s Bookstore offers you REPLACEMENT WITHIN SEVEN DAYS FROM THE DATE OF DELIVERY ON THE product/s ordered on www.therabbitholebookstore.com i.e. if at the time of delivery and/or within 7 days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s subject to the following terms and conditions:
Notify us of any defects in the product/s at the time of delivery of the product/s and/or within 7 days from the date of delivery and the same product/s will be replaced in return of the defective product/s.
- Replacement can be for the entire product/s or part/s of the product subject to availability of the same with therabbitholebookstore.com
- Replacement is offered for the product/s sold by www.therabbitholebookstore.com ONLY.
- Following products shall not be eligible for return or replacement:
- Damages due to misuse of product;
- Incidental damage due to malfunctioning of product;
- Any consumable item which has been used/installed;
- Products with tampered or missing serial/UPC numbers;
- Digital products/services
- Any damage/defect which are not covered under the manufacturer’s warranty
Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered;
Disclaimer: “ANY DECISION ON 7 DAY REPLACEMENT GUARANTEE ON THE PRODUCT/S SOLD BY The Rabbit Hole Children’s Bookstore is at the sole discretion of Seller and decision of Seller shall be final and binding. Seller reserves the right to withdraw and/or alter from 7 DAY REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature.”
The Rabbit Hole Children’s Bookstore reserves the right to cancel any order without any explanation for doing so, under situation where The Rabbit Hole Children’s Bookstore is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with The Rabbit Hole Children’s Bookstore policy or for any other reason. However, The Rabbit Hole Children’s Bookstore will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.
IN NO EVENT SHALL THE RABBIT HOLE CHILDREN’S BOOKSTORE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT, EVEN IF THE RABBIT HOLE CHILDREN’S BOOKSTORE HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
All our books are priced in Indian Rupees. The selling price of the book is subject to change without notice any time prior to the purchase of the book by the buyer. The rates of some books may be in other currencies and converted to INR. In these cases, the INR will change depending on the conversion rates of the currency on the date of purchase.
All books that are listed for sale here are subject to the availability of stocks. If a book is out of stock and if the order is made for it, we will contact you and service your order once the stock is available. We may not list the product as “Out of Stock” in cases where we may be able to procure the stock. In case if you are unable to accept your order, we will cancel your order and refund your amount. In case of Pre-orders, the products will be dispatched after the specific period mentioned on the particular item of your order.
We will provide offers on our products from time to time. We hold the rights to terminate any special offer without any advance notice.
Gift vouchers or discount vouchers that are given to you can be redeemed against future purchases of books or products (depending on the terms stated in the voucher) within the validity period mentioned on the voucher. At present you can avail the discount only by emailing us the code.
All relevant security measures have been taken to safeguard sensitive information, such as your personal information and card details. We don’t store any credit or debit card details for security reasons. All your transactions are safe and secured with our Payment Gateway partner. We will initiate your ordered goods for dispatch once the payment is complete.
Shipping Charges include Handling and Packing as well as Postage Charges. Handling Charges are fixed, but Transport Charges vary according to total weight of the shipment and the location to dispatch to.
Shipping Charges will apply to every order that you make. Your package will be dispatched at your own risk. We will, however, ensure that your order is appropriately packed with care to protect your order while it is being shipped
All orders are shipped through India Post. Standard Delivery Times for orders depend on your location and vary from 2-15 business days. We request you to please provide the correct and complete delivery address including the PIN number to help reach your packages faster. In the event of your order being lost or misplaced by the Post Office, we will try and help to relocate it. However, we cannot refund the amount. Write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. if your order has not reached to you within the specified period. We will lodge an enquiry with the postal department and keep you posted of its status. Your help maybe needed in case the hitch is at your location too. We will email you the tracking details of your order once we dispatch it. You can track the status of your orders at www.indiapost.gov.in after dispatch.
Here are our Shipping Charges
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Shipping Method | Purchase Value | Location | Shipping Charges |
---|---|---|---|
India Post | <500 | Within Bangalore | 35 |
India Post | <750 | Within India | 50 |
India Post | >500 | Within Bangalore | Free |
India Post | >750 | Within India | Free |
Courier | Any Value | Any Location | At Actuals |
Dunzo | Any Value | Bangalore | At Actuals |
If you are in Bangalore, you can also do a pickup from one of the following locations:
KydzAdda – Banashankari, KydzAdda – Bannerghatta Road, Kavade – Sheshadripuram
Returns of the product is subject to additional terms and depends on the nature and category of the product. Write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you want a return and we can discuss the feasibility of the return.
To cancel an order, write to us with the reason for cancellation at This email address is being protected from spambots. You need JavaScript enabled to view it. before the order is dispatched. Once the order is cancelled, a confirmation email will be sent to your registered email ID. Once the resolution is set for order cancellation, we will proceed with the refund. The amount will be credited to after deducting applicable taxes, etc based on our discretion.
We do not entertain Return or Refund for orders once they are dispatched. The conditions of Pre-loved books are mentioned in the description and are valued based on their condition. Please read through thoroughly before you order.
Our team at The Rabbit Hole Children’s Bookstore take utmost care to provide you the best service and ensure that your order reaches you in the best condition. In the event of any damage due to some unforeseen circumstance, please feel free to get in touch with us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will try and help you out based on the proof of the conditions of the books to assess the damage before agreeing on a refund or replacement.
If you are looking for specific book or product, please write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will try and procure it for you.
All the Terms and Conditions are liable to be edited from time to time and will be accordingly updated. The new Terms and Conditions will apply to all orders placed after the update.
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Terms & Conditions last updated on: 15 December 2018